About Us

Manchester Sport and Leisure Trust is a company limited by guarantee with charitable status. The Trust was formed in 1997 firstly to manage the Manchester Aquatics Centre and then 10 community leisure centres throughout Manchester.

In 2008 the world-class facilities at Sportcity along with North City Family & Fitness Centre in Harpurhey transferred into the Trust.

Our Vision

The vision of the Trust is to be the best sport and leisure provider and partner in the UK, and the place of choice for sport and leisure activities and events in Manchester. For more detail, you can download a pdf of our 2010 / 2011 Business Plan below.

Our Nine Strategic Aims

provide a safe and enjoyable experience and excellent customer service for all customers in facilities that are fit for purpose;

provide opportunities, encouragement and access for all members of the Manchester community to get started, stay active and reach their desired level of achievement;

adopt the principles of best value, continuous improvement and best practice in all that the Trust does in order to deliver quality and consistency across all Facilities;

host, deliver and support a world class programme of events;

work with relevant partners to actively contribute to the Community Strategy and to address the wider social agenda of improving people's health, providing positive alternatives to crime and anti-social behaviour, social inclusion and helping people into employment;

become a role model in positive partnering so that the Trust becomes the partner of choice for all organisations in Manchester with a common purpose;

build a successful business that meets and exceeds financial expectations;

maximise opportunities that arise or are created to develop and grow the business in order to re-invest in the Trust; and

build a team, be an exemplary employer and create an atmosphere and common culture where ideas flourish and innovation is embraced

Our Values

The Trust is an organisation that sets and operates to high standards, and will adopt the following values and principles in its dealings with all customers, stakeholders, partners and staff:

• We will act with integrity and show respect
• We will be honest and open
• We will listen
• We will be accountable for our actions
• We will to be fair and equal

Our Culture

Customer Service

We will be a team of people who provide an enjoyable, accessible, affordable service to our customers which exceeds their expectations and makes them want to tell everyone how great we are.

People

We will be an excellent employer where opportunities and development are available for anyone who wants them.  We will recognise and reward our enthusiastic staff who provide great delivery whatever their job.

Partnership / Teamwork

We will work together and respect our partners and colleagues so that we can create opportunities, utilise experience, share success and support each other if times are tough.

Communication

We will put care, thought and effort into when and how we communicate with each other so that we send and receive the right information, in the right way, to help us all do our jobs.

Accountability and Responsibility

We will understand what we are accountable for in our roles and what that means we need to do.  We will take pride in and responsibility for our contribution, our actions and our decisions when things are going right and accept and learn when things go wrong.  We are all equally responsible for the success of Manchester Sport and Leisure Trust.

Standards

Whatever we do, we aim to reach the highest possible standards with safety always coming first.  To reach these high standards, we will deliver professionally and consistently and we will expect the best from ourselves, our colleagues and our partners.

Our Senior Management Team

Head Office

Manchester Sport and Leisure Trust
Manchester National Squash Centre
Sportcity, Gate 13
Rowsley Street
Manchester
M11 3FF

Telephone: 0161 220 3801

Company Number: 3354207
Charity Number: 1068204